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FAQ

FAQ

Lessons

How old can children start attending group lessons?
We accept children starting at 3 years old at the Mini Kids Club and at the snow kinder garden. It is also possible to take private tuition but we advise not more than 1h30 a day.
Where are the meeting points located?

Visit link meeting points for a complete overview.

Where is the Mini Kids Club (MKC)?
It is located at the cable car top station, underneath the restaurant. At the exit, you will find signs indicating the way.
Where do the lessons end?
At Tracouet, the teachers will bring the classes at the top of Tracouet, next to our sales point. In Siviez, the return takes place at the same place. For the Mini Kids Club, you can pick up the children in the MKC local.
What is the difference between private and group lessons?
With private tuition, you will get all the instructor’s attention will focus on you. You will benefit quickly from specific tips adapted to your needs. Lessons can be intense. In group lessons, the focus is given on the entire class. You benefit from the team spirit.
What is the Slalom ESS?

Each Thursday, the ski school organizes a giant slalom race to put an end on the week. Blue leagues compete on the Jean-Pierre run and red + black leagues compete on the Alpage run. Adults and snowboarders have their categories as well! The prize giving takes place on Thursday at 5.15 pm on the terrace above the ski school office (subject to changes). We advise to listen carefully to the instructions given by the instructor during the week.

Is there a medal at the end of the lessons? How is the level evaluated?
From 12h tuition taken, a medal is given to each participant. The level is determined throughout the week, there is no test on the last day. Instructors and meeting point chiefs are available any time to discuss the matter.
In which level should we register our children?

If your child has followed the Swiss Snow League, please register him to the next level. If the level has been evaluated with « need more practice », it must be done on more time. If in doubt, feel free to communicate it to our instructors of meeting place chiefs. Every time, we proceed to a test on the first day in order to level the classes. If your child hasn't followed the Swiss Snow League program, you can see the levels on our page videos.

What happens if there are less than 4 participants in the group lesson?

The lesson is assimilated to a private lesson and the ski school reserves the right to reduce the lesson time with one hour.

How many participants are in a class?

At the Mini Kids Club and snow kinder garden, classes are limited to 5 children maximum. For group lessons, 8 for the blue prince level and 10 for the other leagues. These numbers are recommandations from our national association, Swiss Snowsports, and during peak season, classes can reach 12 children. Our instructors are trained to handle 8 to 12 people in group lessons. To get smaller group, family set or privates lessons between friends/family represent an alternative.

Why do the children need to wear a colored vest?
In group lessons, children must wear a vest according to their level (blue, red or black). A deposit of CHF 20.- will be required upon your arrival. Children wear a vest for safety reasons. During high-season, the slopes might be crowded. In addition, each vest has a small pocket where the child’s and parent’s contact information are mentioned.
When and where do we return the vests?
You can return them in any of our sales point! We advise to return them directly after their last lesson. Once you have returned it, we credit your card with the initial deposit. You can also keep it for the following winter season or as a souvenir.
Can children start their day at the cable car base station?

Yes, we can accompany them to their classes from the Tracouet base station. At the end of their tuition, we return to the same place. This service is only proposed for Tracouet. There is an extra fee of CHF 5.-/day for each child (the third one is free). You need to book the service at least one day ahead. More information here.

Can children eat lunch under supervision?

Yes, children have the opportunity to share a warm and healthy meal between 12.30 pm and 2 pm with a dessert and drinks. The lunch is supervised by our instructors. This service is available in Tracouet and Siviez for CHF 20.-/day. You need to book the service at least one day ahead. More information here.

Do children need money or snacks for the breaks?
Money is not needed. We serve warm tea or syrup during breaks. At the Mini Kids Club and snow kinder garden, children also get some biscuits. It is always enjoyable to carry a cereal bar in the pocket. Attention: Children do not need a backpack!
We are not sure we registered our children in the correct level…
We run a test at the beginning of the week in order to level the classes.
I have two children, can they be together?
Levels are our priority. If your children have the same level, mention it to the instructor and we will put them together. If the level is too different, we advise to put them in separate classes. Otherwise, the best will adapt to the weakest.
When do I meet for my private lesson?
On the time mentioned on your booking. Your instructor might have another lesson before but will try to be back right on time.
My instructor is late, what should I do?
The instructor has certainly another lesson before yours and might be late. He will add the delay time to your lesson.
Is it possible to choose a specific instructor?
For private lessons, you can select a specific instructor (according to availabilities). However, it is not possible to choose your instructor for group lessons.
What language do the instructors speak?
For private lessons, we offer tuition in French, German and English. According to availabilities, we are also able to propose Dutch, Russian, Spanish, Italian, Swiss-German, Turkish, Swedish and local dialect. For group lessons, there are often several languages in a class and the instructor will communicate with each of the participant either by speaking or showing hands. The language constraint has never been a problem and children make fun out of it.

  

Bookings

How to book?

The easiest way is to use our online booking system. You can also contact us and book by phone or email. If you are already in Nendaz, our sales point will be glad to help you for your booking.

When to book?
Earlier is best! During peak season, group lessons fill up quickly and we cannot guarantee availabilities for everyone in the morning. For private lessons, autumn is an appropriate time to book if you really want a specific instructor.
Rather Tracouet or Siviez?
Tracouet is located in the Haute-Nendaz resort. Tracouet has an incredible view on the Rhône Valley and benefits from a good sunshine. The snowpark is located on the Tracouet area. Siviez is situated at 20 minutes away from Haute-Nendaz with the free shuttle bus. Siviez can also be reached on skis from Tracouet. Siviez is defined as the heart of the 4 Vallées because it sits in the middle between Nendaz, Veysonnaz and Verbier. You can find all kind of slopes, off-piste and nice restaurants in both areas.
Are the lessons refundable in case of bad weather or an accident?

Lessons take place by all weather. In case of a ski resort closure, lessons will not be refunded but an alternative program will be proposed. In case of an accident, we refund the lessons with a medical certificate. We keep 10% to cover our administrative fee. Consult our general terms.

Can a booking be cancelled?

Lessons are only refundable with a medical certificate. We keep 10% to cover our administrative fee. If the cancelling has not been announced, the total amount of the booking will be kept. Consult our general terms.

  

Skilift company

Is the skipass included in the lesson’s price?
The skipass is not included in the lesson. Each participant must hold a valid pass. Children under 7 years old are free but must still get a card from the counter (magnetic card for the skilift gates).
What skipass suits best for ski lessons?

You have two options! Printse area or 4-Vallées area. In general, Printse skipass is enough for ski lessons. If an instructor wants to get into the 4-Vallées, he will let you know and you can buy an extension for CHF 10.- per child.

  

Equipement

Is the ski equipment included in the lesson’s price?
Equipment is not included but you can book your group lesson + equipment hire online and benefit from an attractive discount. If you are already in Nendaz, you get a 10% discount in our partner sport shops if you book any group lesson. Hire for children includes skis + skiboots + poles + helmet.
Where are the sport shops located?

We have partnerships with Gaby Sports and Mariéthoz Sports. Attention: There is no sport shop on the slopes, please get the equipment before the lesson starts.

What is the needed equipment?
Basic equipment includes skis, skiboots and poles. Helmet and googles are mandatory for every children lesson. Dress your children according to the weather forecast. Do not forget the sunscreen.
Are skipoles useful for 3 to 5 years old kids?
At the Mini Kids Club and snow kinder garden, children ski without poles. From the blue league, lessons are done with poles. In any doubt, ask the instructor about his weekly schedule.

Always keen to help you out

Always keen to help you out

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